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FAQs

Immediately! Leaving water unattended can cause serious damage to your home. With just a few questions from us, we will let you know if you can handle it yourself or if we need to dispatch our team of experts.

First, make sure the water to the toilet is turned off. The valve is usually right beside the toilet. Then call ONEightly Solutions we can assess the loss over the phone and will contact a plumber if necessary.

ONEightly Solutions of course! We will get our team of experts out there immediately to make sure no more damage happens to your home. Also, we can walk you through the way to turn your water off limiting your loss.

Right around the 72-hour mark if the conditions are right. So, it is vital to remediate the loss fast.

Extraction is Key. We make sure to thoroughly extract as much water as possible. Then we remove all affect materials and decide what can be saved and what needs to be discarded. Setting up the proper equipment is crucial in drying a structure out properly. Residential fans and dehumidifiers will not work when there is a lot of water in the home. If the home is not properly dried out it could result in disastrous consequences, costing the home owner a lot of money and time.

The industry standard is 3 days. At ONEightly Solutions we work hard to stay in those parameters. We will not leave the job till it is dry and safe for you to live in.

Call ONEightly Solutions. We fix the problem most of the time with rerouting water to drain properly. This application is much more affordable than what other companies will suggest.

ONEightly Solutions of course! We will get our team of experts out there immediately to make sure no more damage happens to your home. We can walk you through the way to turn your water off limiting your loss. Then when we are done we will get a licensed plumber to remove and replace the water heater.

Most of the time the answer is yes. This depends on some factors involved in the loss. Call ONEightly Solutions to assist with your insurance claim.

At ONEightly Solutions are technicians are IICRC and OSHA certified. Everyone that works for our company as employees and are back ground checked. This way you can have confidence in leaving your home in our hands, making sure they will handle your property with care.

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